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Welcome to Travel Professional Community.

Welcome to the Travel Professional Community

This community is for the sharing of information and experiences among travel professionals who benefit from the participation of its members. It is free to join and participate in this community and it is open to all professional travel agents. You will find open forums, private discussion groups, Tuesday Afternoon Chats, video and picture libraries, extensive member profiles, training programs and much, much more. So, why not join right now?

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Forum

What do you do when a hotel cheats you out of your commissions?

Started by Janine Ortell in The Front Office. Last reply by Dee Busch, CTC 2 hours ago. 200 Replies

How would you answer to this client?

Started by Patricia in The Front Office. Last reply by Patricia 2 hours ago. 3 Replies

Iatan....Finally got my iatan

Started by annelie miller in The Front Office. Last reply by Cathy Jackson, CTA 3 hours ago. 6 Replies

Azamara - Virtuoso Commission Deal -- Good or Bad?

Started by Tom Ogg in The Front Office. Last reply by Nadia Jastrjembskaia 3 hours ago. 3 Replies

American Express Franchise

Started by Nadia Jastrjembskaia in The Front Office 4 hours ago. 0 Replies

Thailand experts - Krabi or Koh Samui

Started by Leila Coe in The Front Office. Last reply by Leila Coe 4 hours ago. 5 Replies

Caribbean for first time cruisers - late November 2013 (budget $2500-$3000)

Started by Petro Sukhin in The Front Office. Last reply by C'Ana Stanfield 5 hours ago. 18 Replies

Canadian host agency

Started by Yvonne Macpherson in The Front Office 5 hours ago. 0 Replies

Caribbean closed loop cruise with a felony

Started by Allene McDaniel in The Front Office. Last reply by Allene McDaniel 7 hours ago. 5 Replies

Sandals Grenada Opening Delayed

Started by Tina Messamore in The Front Office. Last reply by Cruise Chick 7 hours ago. 6 Replies

United Vacations no longer

Started by Eileen in The Front Office. Last reply by Toni 9 hours ago. 15 Replies

Ambassadair

Started by Scott Jones in The Front Office 10 hours ago. 0 Replies

RIU groups sells net to client-cuts out TA

Started by Lindsay Heabel in The Front Office. Last reply by Exec 12 hours ago. 49 Replies

Suggestion for Event Planning / Trip Planning software?

Started by John Sage in The Back Office 14 hours ago. 0 Replies

Webinar Recording Now Available- Website Necessities: Preparing Your Business for 2014

Started by Joanie Ogg, CTC, MCC in Manager's Desk 14 hours ago. 0 Replies

Hawaii itinerary expert advice needed

Started by Mary Hendry in The Front Office. Last reply by Tina Messamore 15 hours ago. 16 Replies

IAVRA Vacation Rentals - Anyone use them?

Started by Leila Coe in The Front Office. Last reply by Cruise Chick yesterday. 11 Replies

Avalon or AmaWaterways for groups?

Started by Jody VanBogelen in The Front Office. Last reply by Jan Shaughnessy, MCC yesterday. 5 Replies

Any great hotels in Bora Bora?

Started by Alex Medvedovski in The Front Office. Last reply by Paul F yesterday. 10 Replies

Outrigger Adds cleaning and parking fees to it's Hawaii condos

Started by Chuck Brook in The Front Office. Last reply by Chuck Brook yesterday. 5 Replies

Latest Activity

Dee Busch, CTC replied to Janine Ortell's discussion What do you do when a hotel cheats you out of your commissions?
"Nice! "
2 hours ago
Patricia replied to Patricia's discussion How would you answer to this client?
"Thank you, Kathy. I use Travel Guard. Do you happen to have Travel Insured's BDM's contact info? I'm also from the West Coast. But other than travel insurance is there a way to protect their vacation 100%?  Probably not...? …"
2 hours ago
Nadia Jastrjembskaia replied to Janine Ortell's discussion What do you do when a hotel cheats you out of your commissions?
"I want to share a little trick I recently used with Marriott. I wore a short story how Marriott was cut me off the picture and posted it on Marriott Facebook page. I received a call from head office in 15 minutes. I explained my concern, they…"
3 hours ago
Cathy Jackson, CTA replied to annelie miller's discussion Iatan....Finally got my iatan
"Congratulations! I got mine over the summer and it took about that long also. I also felt like I should have done it years ago. It's great getting checks in my company's name delivered to me instead of my host agency. Be patient in the…"
3 hours ago
Nadia Jastrjembskaia replied to Tom Ogg's discussion Azamara - Virtuoso Commission Deal -- Good or Bad?
"This strategy is beneficial to cruise companies. They sell well low end staterooms by themselves but need help with suites. So, from their perspective this makes sense. I am not happy about HOW they did that. Instead make flexible commissions…"
3 hours ago
Nadia Jastrjembskaia posted a discussion

American Express Franchise

I had a conversation today with American express rep about franchise opportunity for storefront agency. It cost a lot of money 13k per year BUT they provide live leads from your area.If you head from somebody about experience with AmEx – let me know. I am just thinking about it.See More
4 hours ago
0 Comments
Nadia Jastrjembskaia replied to Patricia's discussion How would you answer to this client?
"Kathy, you are right! Travel Insured is my first choice. They are easy to work with and they lack corporate style of doing business. They are people-care centered. I had a few cancellations with them - no problems so far. "
4 hours ago
Leila Coe replied to Leila Coe's discussion Thailand experts - Krabi or Koh Samui
"Thanks everyone! They've picked Koh Samui :)"
4 hours ago
annelie miller replied to annelie miller's discussion Iatan....Finally got my iatan
"Ron I got it on my own no host"
4 hours ago
Kathy Kocharhook replied to Patricia's discussion How would you answer to this client?
"Patricia, This is quite a unique situation and it certainly seems that this type of issue would be considered under Trip Interruption coverage.  I only secure 3rd party travel insurance for my clients and the chances are that most of this would…"
5 hours ago
C'Ana Stanfield replied to Petro Sukhin's discussion Caribbean for first time cruisers - late November 2013 (budget $2500-$3000)
"That's Great Petro. Celebrity did deliver for you. Glad they enjoyed their cruise."
5 hours ago
Alex Chartier replied to Alex Chartier's discussion Ontario Home Based Agent - Host or Independant in the group Canadian travel agents
"Good to know Yvonne, I will keep it in mind."
5 hours ago
Yvonne Macpherson posted a discussion

Canadian host agency

Hi everyoneIf anyone is looking for a Canadian host agency, I have switched from a very large agency that charged me a small fortune. And am very happy I did so!The agency is WD World travel located in Vancouver, they are also TICO registered and have agents in several provinces now. They have been a successful agency since 1992 and now also a host agency. For experienced agents with a book of business there is NO "buy" in fee! They are interested in quality agents versus a sign up fee. You pay $$499 plus tax for your errors and omission insurance and accounting ( we invoice for you ).Commission split is 80% - 90% depending on your sales.They also have a fantastic one year training program for brand new agents.It was the best move I could have made joining themIf you want details or an email address please message me!See More
5 hours ago
0 Comments
Yvonne Macpherson added a discussion to the group Canadian travel agents
Thumbnail

Host Agency

Hi EveryoneI noticed some old threads about Canadian host agencies. I was previously with Travelonly and invested a gross amount of money to do so.I have now switched over to a Fantastic agency in BC called WD World Travel. They have been around since 1992 so are well established and successful. They are registered With TICO as well and we have agents across to PEI now.I am now also working as their trainer looking after New consultants. WD is a boutique agency looking for experienced agents as well as new.Commission for experienced agents is 80 - 90% depending on your sales and we do not charge a "buy in fee" as other agencies do. It is $499 plus tax per year for your errors and omissions insurance and accounting ( we invoice for you!) .Anyone want more info you can email me ymacpherson@wdtravel.com  And I can forward you to the right lady!See More
6 hours ago
0 Comments
Yvonne Macpherson replied to Alex Chartier's discussion Ontario Home Based Agent - Host or Independant in the group Canadian travel agents
"Hi Alex Its seems like a shame to let another agent have the commissions! Not all agencies here in Canada have a big investment requirement. I do know most do. But you should talk to me, I'm with WD World Travel located in BC, we are TICO…"
6 hours ago
Allene McDaniel replied to Allene McDaniel's discussion Caribbean closed loop cruise with a felony
"Thanks. I am going to give them the options and let them take it from there. "
7 hours ago
Allene McDaniel replied to Allene McDaniel's discussion Caribbean closed loop cruise with a felony
"WOW. Thanks. I guess you just really don't know either way. "
7 hours ago
Patricia posted a discussion

How would you answer to this client?

This client booked from us a Greek yacht cruise, hotel stay, and travel insurance through the tour company (their choice).  They used their mileage for the air.  They were scheduled to depart on July 6.  But as fate would have it, Asiana Air crashed on July 6 and prevented them from flying since SFO closed down. They were able to leave for their cruise 2 days later from a different airport but lost the 2 nights of their hotel stay. They arrived in Greece on their embarkation day and went on with the cruise. No incident happened on their way home.  Then the fiasco with the travel insurance happened. Very long story short, the insurance company could not compensate them their 2-night hotel stay because that kind of disaster is NOT covered.  It took a while -- calling and emailing both the tour company and travel insurance -- but to no avail. My client finally disputed the charge on their credit card instead and got their money back that way.They are booking yet another cruise for next…See More
7 hours ago
3 Comments
Cruise Chick replied to annelie miller's discussion Iatan....Finally got my iatan
"Congratulations!"
7 hours ago
Cruise Chick replied to Tina Messamore's discussion Sandals Grenada Opening Delayed
"They never tend to notify us when thins aren't going well - and we have to listen to the customer complaints. Had this with a Beaches booking last year. "
7 hours ago
 
 
 









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